FAQ
Quote & Contract — FAQ
The questions we hear most before a consultation.
Typically 50% deposit and 50% on completion. We can adjust based on order size.
Unit price = raw materials + packaging (bottle/label/box) + manufacturing/filling labor + regulatory & screening fees + logistics. MOQ and ingredient grade drive 30–50% variance.
We compare 3–5 suppliers on price, lead time, and MOQ against the MFDS-approved ingredient DB, individually-approved registrations, and patent landscape to recommend the best mix.
Each production lot ships with a COA; expiry and recall procedures are standardized. Manufacturing defects are re-produced/recalled at the factory's cost; brand-directed changes are billed to the brand.
Standard term is 1 year with auto-renewal. Under OEM, brand-supplied formula IP stays with the brand; under ODM, factory-developed formulas are negotiated as joint/license. Trademarks remain with the brand.
Mutual NDAs are signed before the first consultation. Formulas, COGS, and brand strategy stay within the project team. AI formula-tool logs belong to your brand account and are never reused as training data.
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